Return & Exchange Policy – 3Khwab ✨
At 3Khwab, we aim to provide quality handmade products with care and trust.
🔁 Exchange Policy
Exchange available within 3 days of delivery
Item must be unused, original condition, and packed
Exchange possible for size, color, design issue or wrong item
Subject to stock availability
Delivery charges (both sides) will be paid by customer (unless item is wrong/damaged)
❌ Return Policy
We do not offer refunds
Only exchange or store credit is available
⚠️ Damaged / Wrong Item
Report within 24 hours with picture/video proof
Free exchange will be provided
🚫 Non-Exchangeable Items
Customized orders
Sale items (unless damaged/wrong)
📦 How to Request
WhatsApp us: 0319-4653269
Include: Order number + issue details + images
ℹ️ Notes
Slight color variation may occur due to lighting/screen
Handmade variations are natural, not defects
Thank you for choosing 3Khwab 💛